Roland J. Down Service Experts Reviews
At Roland J. Down Service Experts, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing first-rate customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.
Some praise our reliable, professional and knowledgeable team members. Customers also tell us they value the fast response and quality service, while others say the HVAC systems we install are still going strong many years later.
Ready to join the ranks of satisfied Roland J. Down Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.
Customer Reviews
Average Customer Rating
4.8/5 starts based on 4,726 reviews
Piero Quinci
March 16, 2024
March 16, 2024
Dre did an excellent job explaining the status of my AC/ water tank and was very efficient with the work. The experience was excellent!
David Ciancio
March 16, 2024
March 16, 2024
Nick and George were at the house and went above and beyond to provide service and information. Much appreciated. Bob did an excellent job servicing furnace and a/c. He explained all of the work and even identified a problem I didn't know I had! Highly recommend.
Jacklyn Goy
March 15, 2024
March 15, 2024
In a day and age when customer service and quality service are so very scarce, these guys are the exception. Big shoutout to Karm and Michael. We had a big plumbing project that ran into a lot of complications and just got bigger. The guys were the epitome of kindness, professionalism, and persistence in the face of these complications. They also were extremely knowledgeable and transparent with all that was happening with our project. Move over Mario and Luigi, Karm and Michael are our two favorite plumbers. Thanks guys!
Kevin Burns
March 15, 2024
March 15, 2024
Update: had Nick, Ravin and Kyle replace our system. They did a thorough and quick job and spent ample time walking through everything with me afterwards. Happy to put out trust in Roland J Down Service Experts. _______________________________ Update: Had another call today with Kevyn and Brian. We needed a callback for our issue and they pinpointed the problem and discussed a practical plan for moving forward. We greatly appreciate all the work that Roland J. Down does when we need a call. ---------------------------------------------------------------------------------------------------- My family has trusted Roland J. Down for years and have never been led astray. Today was no different as technician Dale did a more thorough job than i could have hoped for in assisting with diagnosing our issue. He went above and beyond based on what was presented to him and gave us good options for moving forward, and was polite and personable which is always a bonus.
Thomas Friedrich
March 14, 2024
March 14, 2024
Sean & Hamadi were very thorough and efficient!
Megan Ultimo
March 14, 2024
March 14, 2024
Kevyn was my technician to clean my outside central air unit today. He was very nice and greeted me with a warm smile. He informed me about my unit and cleaned it very well, more than expected and looked at it with me after he was done. Highly recommend Kevyn and RJD as a whole!
Patrick Joynt
March 14, 2024
March 14, 2024
Super professional and friendly work from Karam and Abdul!
Iris White
March 14, 2024
March 14, 2024
Deandrae did a great job servicing our AC unit. He was on time, very friendly and diligent.
Joseph Lansing
March 14, 2024
March 14, 2024
Deandre’s did a great job, he worked on our ac unit. He was very friendly and helpful
Mark Travis
March 14, 2024
March 14, 2024
Roland j downs service person Zach Savage was excellent, he arrived in timely manner with plenty notification, which was good. Zach was great , he went over everything with me and informed me of things that might be required. I was very confident in his service advice.