A Note to Our Customers on COVID-19
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Shield Your Home's Comfort with Armor+™

Your heating and cooling systems are an investment in your residence. Protect that investment and your household’s comfort with Armor+™, one of the most all-inclusive HVAC service memberships we offer at Roland J. Down Service Experts .

Emergency repairs, labor and parts expenses can really add up. But you won’t hand over a cent out of pocket with Armor+. Plus, you'll never pay a trip charge or overtime fee, and you'll enjoy guaranteed 24/7/365 priority service, and so much more.

And with our all-inclusive maintenance service, you’ll be better protected against breakdowns later on. You’ll also enjoy energy savings up to 30%,** which could make a big difference in your energy bills.

Peace of Mind
29-point visual inspection on all visits
29-point visual inspection on all visits
Our Experts will visually examine important components in your HVAC system to verify proper operation.
Home Health Report Card on all visits
Home Health Report Card on all visits
This specialized report thoroughly reviews the heating and cooling issues in your home, and how you can fix them.
Lifetime thermostat warranty
Lifetime thermostat warranty
Your home comfort system can’t operate without a thermostat. With a lifetime warranty, you’ll be covered in the event your thermostat goes out.
Repairs are 100% guaranteed for one year*
Repairs are 100% guaranteed for one year*
Our satisfaction guarantee is our commitment to you. We support the quality of our repairs and installations for one year.
15% discount on air purification products and systems
15% discount on air purification products and systems
With this exclusive discount, you’ll be able to enhance your residence’s air quality for less. You could save hundreds on annual pleated filter costs, whole-home humidifiers and charged media air cleaners.
Included
15% discount on repairs
15% discount on repairs
Out-of-pocket costs for parts and labor are included with this plan when you have to have repairs.
No overtime charges - EVER
No overtime charges - EVER
Even if you are calling for us on a night, weekend or holiday, you won’t be responsible for any overtime costs.
No trip charge - EVER
No trip charge - EVER
You won’t be responsible for any trip charges, which average $99 per service call.
Guaranteed 24/7/365 priority service
Guaranteed 24/7/365 priority service
Our valuable members get the fastest access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.
Annual safety inspection
Annual safety inspection
This included service gives the peace of mind that your HVAC system is working like it should and efficiently.
Energy savings up to 30%**
Energy savings up to 30%**
Maintenance can boost your system’s efficiency and save you up to 30% on your energy costs, according to the U.S. Department of Energy.
Annual preventative maintenance
Annual preventative maintenance
You’ll save up to $129 on this crucial service, which helps prevent pricey breakdowns, might reduce utility costs and could help your system work longer. It also keeps your warranty valid.
Filters included
Filters included
This useful service can save you up to $400 yearly on basic filters. In addition, you won’t have to remember to buy or put in fresh ones. Standard 4-5 inch filter included. 
100% parts and labor coverage*
100% parts and labor coverage*
Get trouble-free comfort without out-of-pocket costs for parts and labor when you have to have repairs.

Armor+ Defends Against Expensive Emergency Repairs

You might end up spending hundreds of dollars to service your furnace or air conditioner - a huge expense that you weren’t prepared for. Without Armor+, you'd be responsible for these charges, but with Armor+, you're covered for these common repairs and more:

  • Standard blower motor—$650
  • Inducer assembly—$834
  • Hot surface ignitor—$282
  • Dual capacitor—$273
  • Outdoor fan motor—$738
  • Clean condensate pan and drain line—$121
  • Trip charge—$99
“
Great service. Swift, efficient, and mindful of COVID-19 practices. It was a relief to just open doors and let the tech do what they needed and still keep distance.
”
– Amber S.

Enjoy Priority Service from NATE-Certified Professionals

Breakdowns never fail to happen at the most troublesome time—nights, weekends and holidays. But as an Armor+ member, you’ll have guaranteed priority service 24/7/365. During our busiest days, Roland J. Down Service Experts can get hundreds of calls seeking service. With Armor+, you'll skip to the front of the line, ensuring your family's comfort is returned as quickly as possible. 

If you are seeking repairs outside of regular business hours, you won’t have to worry about any overtime expenses, either. With Armor+, you’re taken care of.

Our NATE-certified professionals are respected as heating and cooling Experts for a reason. They’ve completed detailed training to receive the highest certification in HVAC. You can depend on them to provide excellent customer service and quality repairs backed by a 100% satisfaction guarantee for a year.*

Enjoy Hassle-Free Comfort with Maintenance Included

Your HVAC unit comes with a beneficial manufacturer warranty. Protect that and more with included annual maintenance - at no additional cost. Regular maintenance could help you save up to 30% on energy bills** and can help your system run for a greater period of time. But even more so, it gives our Experts the possibility to find and take care of minor problems before they turn into huge problems.

And you won’t have to stress about purchasing and replacing new air filters. We’ll handle that during your appointment. That’s reduced stress for you and more money back in your pocket.

Save on Energy Bills and Air Purification Systems

Our Armor+ members don't just avoid maintenance and repair expenses. Check out these additional opportunities to save money and safeguard the health and comfort of your home:

  • 15% discount on air purification products and systems
  • Annual safety inspection
  • Lifetime thermostat warranty
  • Home Health™ Report Card and 29-point visual inspection on every visit

Ready to take advantage of these benefits? Reach Roland J. Down Service Experts at 518-417-2938 to enroll right away!

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*For Armor+, certain warranty exclusions and limitations apply. See your signed Armor+ agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

**Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.

 

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