Our Advantage Program™ Changes Everything by Covering Everything

 

When your home comfort system gives out, it can be a costly surprise. Buying a new furnace and air conditioner can cost thousands. And then you’re stuck with the bill for all those charges down the road, including repairs, maintenance and filters.

Roland J. Down Service Experts has revolutionized home comfort with our Advantage Program™. You’ll get stress-free comfort and energy savings with no out-of-pocket costs.

For just one low monthly fee, you’ll get a new, high-efficiency system installed in your Albany home. When you need repairs or maintenance, that’s included too! You’ll also be able to take advantage of any applicable rebates, placing additional money back in your wallet.

Worry Free
Guaranteed 24/7/365 priority service
Guaranteed 24/7/365 priority service
Our valuable members get the fastest access to Expert repairs, even on nights, weekends, holidays and our most hectic weeks.
No trip charge - EVER
No trip charge - EVER
You won’t be responsible for any trip charges, which average $99 per service call.
No overtime charges - EVER
No overtime charges - EVER
Even if you are calling for us on a night, weekend or holiday, you won’t be responsible for any overtime costs.
Included
15% discount on repairs
15% discount on repairs
Out-of-pocket costs for parts and labor are included with this plan when you have to have repairs.
15% discount on air purification products and systems
15% discount on air purification products and systems
With this exclusive discount, you’ll be able to enhance your residence’s air quality for less. You could save hundreds on annual pleated filter costs, whole-home humidifiers and charged media air cleaners.
Repairs are 100% guaranteed for one year*
Repairs are 100% guaranteed for one year*
Our satisfaction guarantee is our commitment to you. We support the quality of our repairs and installations for one year.
Lifetime thermostat warranty
Lifetime thermostat warranty
Your home comfort system can’t operate without a thermostat. With a lifetime warranty, you’ll be covered in the event your thermostat goes out.
Home Health Report Card on all visits
Home Health Report Card on all visits
This specialized report thoroughly reviews the heating and cooling issues in your home, and how you can fix them.
29-point visual inspection on all visits
29-point visual inspection on all visits
Our Experts will visually examine important components in your HVAC system to verify proper operation.
Annual safety inspection
Annual safety inspection
This included service gives the peace of mind that your HVAC system is working like it should and efficiently.
Energy savings up to 30%**
Energy savings up to 30%**
Maintenance can boost your system’s efficiency and save you up to 30% on your energy costs, according to the U.S. Department of Energy.
Annual preventative maintenance
Annual preventative maintenance
You’ll save up to $129 on this crucial service, which helps prevent pricey breakdowns, might reduce utility costs and could help your system work longer. It also keeps your warranty valid.
Filters included
Filters included
This useful service can save you up to $400 yearly on basic filters. In addition, you won’t have to remember to buy or put in fresh ones. Standard 4-5 inch filter included. 
100% parts and labor coverage*
100% parts and labor coverage*
Get trouble-free comfort without out-of-pocket costs for parts and labor when you have to have repairs.
New equipment, installation and valuable rebates with no down payment
New equipment, installation and valuable rebates with no down payment
A new furnace and air conditioner could cost thousands. But you won't be required to spend anything out of pocket for us to install a new, energy-efficient system. And you'll get to retain valuable manufacturer rebates.
 

Save Thousands on Up-Front Expenses

With no down payment necessary, the Advantage Program makes it even easier to enjoy a new furnace and air conditioner. You’ll save thousands on the expenses connected to purchasing a new system. And you’ll enjoy complete coverage for just one affordable monthly fee that’s generally lower than an average cell phone bill.

Installation, Repairs and Maintenance: It’s All Built In

With the Advantage Program, you won’t shell out anything extra for installation. Yet you'll never receive anything apart from the best with Roland J. Down Service Experts . There’s a reason our ACE-certified pros are referred to as Experts. They’ve gone through in-depth training to earn the best accreditation in the industry. And they’re legendary for their knowledge, attention to detail and outstanding customer service.

All maintenance and repairs are covered, including all required parts and labor for the life span of your Albany residence’s system.* Those savings can really build up as the years go by, particularly if you need to repair or replace an expensive part. As an Advantage member, you won’t have to pay a cent extra for any of these common repairs:

  • Standard Blower Motor—$0 member | $650 nonmember
  • Dual capacitor—$0 member | $273 nonmember
  • Outdoor fan motor—$0 member | $738 nonmember
  • Clean condensate pan and drain line—$0 member | $121 nonmember
  • Trip charge—$0 member | $99 nonmember
And you won’t be required to remember to get or change your air filter - those are covered too!

Cut the Line with 24/7 Priority Service

As an Advantage Program member, a valued member of the Service Experts family, you’re our number one priority. When you call about emergency repairs, you’ll be able to cut the wait with no-cost priority service, even on nights, weekends and holidays. Our Experts are available 24/7/365 to make your family comfortable again. And you won’t pay a anything for trip or overtime expenses—ever!

Spend Less on Energy Bills and Air Purification Systems

Our Advantage Program members don't just avoid install, maintenance and repair expenses. Check out these additional opportunities to save money and safeguard the health and comfort of your home:

  • Energy savings up to 30%**
  • Yearly safety inspection
  • 15% discount on air purification products and systems
  • Home Health™ Report Card and 29-point visual inspection on every visit
Recently had my entire HVAC system upgraded with the Advantage Program. The technicians who did the install were extremely courteous and efficient. They unfortunately had to deal with old duct work that needed repair, rain outside during the heat pump install, and a broken attic ladder that was no fault of their own. However, they remained diligent and professional throughout all of this and did an excellent install. I highly recommend their services and company as a whole.
– Scott R.

Enroll Right Away to Enjoy the Benefits of a New System Today

Get in touch with Roland J. Down Service Experts at 518-417-2938 today to upgrade your comfort with zero up-front fees. We’ll get started immediately by sending one of our ACE-certified Experts to perform a free, in-home analysis. We’ll consider your home’s one-of-a-kind variables to design the best energy-efficient system for your family. Now that's peace of mind.

---

*For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.

Membership Form Fill Request