Heat Pump Repair in Albany That Includes a 100% Satisfaction Guarantee*

Having issues getting your heat pump to run like it should? Don’t fret. The ACE-certified, neighborhood Experts at Roland J. Down Service Experts offer some of the most trusted heat pump repair service in the area.

At Roland J. Down Service Experts, we’re dedicated to outstanding customer service no matter what heat pump issue you’re facing. Our work includes our 100% Satisfaction Guarantee.*

Get Fast Emergency Heat Pump Repair with Our Memberships

Ignoring routine HVAC maintenance could be expensive. On average, an inefficient heat pump could eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to become damaged or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not running right? See our list of common problems below.

  • No Heat. Make sure your thermostat is set to “on” and “heat.” A circuit breaker may have flipped, but in some cases it’s because the thermostat itself doesn’t work with heat pumps.
  • Insufficient heat. Poorly-maintained air filters, fan and coils could reduce airflow and damage the system. Exchange the air filter every month or so, keep the coils and fan clean, and remove yard debris that may have accumulated nearby. Your system could also be dealing with clogged ductwork, malfunctioning valves or reduced refrigeration flow.
  • Cold air instead of heat. The air from your heat pump usually isn’t as warm as a conventional furnace. But when the air is still too cold, switch the thermostat to emergency heat and at least 5 degrees higher than the inside temperature. If warm air is still the result, there may be a problem with your outdoor unit. Cold air likely stems from a problem with the thermostat or air handler. The system might even have gone into defrost mode to try and stop it from freezing. If you see frost or ice sitting on the outdoor coil, the system could have a broken defroster timer or control module, or the refrigerant may be running low.
  • Heat pump starts and stops often. Replace the air filter and then monitor your thermostat, as it might have to be recalibrated or it requires new batteries. When it’s cold and the heat pump is running constantly, your thermostat could be set incorrectly. Additionally, some models of heat pumps start to struggle around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing sounds. If you hear a rattling sound, you may need to tighten the cover panels. But if you’ve heard noises you’d describe as scraping, grinding, squeaking or squealing, shut the system off and call Roland J. Down Service Experts. Those noises may point to a serious problem.

From big repairs to small fixes, Roland J. Down Service Experts is ready to assist you. Once we have your heat pump running again, think about enrolling in a routine maintenance membership plan. Annual service can help you minimize expensive repairs while also increasing your system’s energy efficiency.

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Not Sure What You’re Looking for?

Heat Pump Maintenance

A well-maintained heat pump offers better efficiency and true peace of mind. Request Expert assistance with heat pump maintenance.

Heat Pump Installation

Stress-free heat pump installation minimizes the risk of a new heat pump breaking down. Give us a call for professional installation.

Mini-Splits

The small design of a mini-split heat pump is ideal for smaller homes, apartments and more. Our Expert installers can help you find the right mini-split.

Membership Plans

Maintenance memberships keep your heat pump in great shape. Find your right membership.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

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© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.