We Can Repair Any Kind of Gas Fireplace in Albany

Gas fireplaces make adding warmth to your Albany home easy. Just flick a switch or push a button for direct heat.

They’re also quite easy to use. Unlike their woodburning equivalents, there’s no need to put in firewood or remove ashes. But like any other natural gas units, these fireplaces require regular maintenance to help them run efficiently and avoid breakdowns.

When your fireplace won’t light or won’t keep burning, the professionals at Roland J. Down Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t working correctly, give us a call. We can work on any model. All of our specialists are NATE certified, which means they’ve passed comprehensive instruction to better meet your needs. And all of our excellent work is upheld by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few causes why your fireplace won’t turn on. Take off the cosmetic cover under your fireplace to access its parts.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas flowing? Ensure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Connect the vent cap to halt drafts from extinguishing it.
  4. Pilot light turns on but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.

If you have a suspicion there’s a problem with the thermocouple or thermopile, contact us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Roland J. Down Service Experts repair or put in a new blower.
  • Funny odors? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, get fresh air in your home and get in touch with us right away.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it run more efficiently and avoid expensive breakdowns. It may even help it last longer.

  1. Verify your fireplace is fully cooled.
  2. Turn the gas off by turning the valve to “off.”
  3. Remove the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and remove soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a moist cloth. Use warm, soapy water to remove dust or soot collections.
  7. Return lava rocks and logs in the same design.
  8. Clean the glass covering with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to break.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is operating appropriately.

Schedule Annual Maintenance Today

Once your fireplace is running again, book regular tune-ups with us. These examinations can potentially discover issues before they begin. We’ll check your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.