What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your Albany home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do could add a whole other level of concern. Not to worry! Roland J. Down Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert AC service technician needs to visit your home. 

AC Repair Starts Simple 

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to inspect it to make sure that it’s not simply a thermostat settings error. The service tech will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The service tech will then likely ask to see the air conditioning equipment. Like a doctor, the service tech will begin their trial and error diagnosis process. There are many things that could be the cause for an air conditioning system that isn’t functioning properly, and it’s up the service tech to check all the possible reasons starting from the most common issues to the least. The process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to make sure it’s not obstructed or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and inspect the safety controls, wiring, and electronics. 

Once the AC service tech has determined the issue, he should explain all your options to you. The conversation will usually start with the service tech explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}. 

The service tech will then go into your options, which will include replacing the part and correcting the trouble, but could also include upgrading parts of the air conditioner, the AC itself, or your complete heating and AC system. In particular cases, it may make more sense to invest in a whole new heating and AC system, especially if the AC is past its prime, or prone to breaking down again and end up with you spending more on AC repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to fix the trouble. 

The service tech might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or fixing the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and set up your next appointment to repair the AC. Or, if the part required is already available on their truck, they will go ahead and start the AC repair work with your go-ahead. 

Always know that throughout Albany your system is in good hands with Roland J. Down Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 518-417-2938 and we’ll be happy to walk you through the process.