What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Albany home and you’re not sure what to expect. It’s stressful enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do can add another level of anxiety. But fear not! Roland J. Down Service Experts Heating & Air Conditioning is here to inform you on the standard A/C system repair process so you’ll be prepared when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will trigger the air conditioning system. A flawed or improperly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They may set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The technician will then probably ask you to see the AC system. Similar to a doctor, the technician will commence their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to inspect all the possible causes starting from the most common issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not clogged or requires replacing. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your air conditioner is suitable for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has pinpointed the problem, he should explain all your options. The conversation will generally start with the technician explaining what the trouble is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your courses of action, which will involve replacing the part and fixing the issue, but may also include upgrading parts of the air conditioner, the AC itself, or your complete HVAC system. In some cases, it may make more sense to purchase a complete new heating and cooling system, particularly if the A/C system is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to fix the issue.

The repairman may at this point explain what could have prevented the issue or part failure and how to avoid a future problem from happening. This typically includes proactive maintenance, which not only helps avoid an air conditioning breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will discuss the process for repairing the failed part or fixing the trouble. If you elect that A/C system repair is better for you than investing in an AC system upgrade, the technician will order any parts required and schedule your new appointment to repair your A/C system. Or, if the part required is already available on their van, they will begin the AC repair work with your approval.

Remember that throughout Albany you’re in good hands with Roland J. Down Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioning repair, give us a call around the clock at 518-417-2938 and we’ll be happy to explain the process.

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