What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Albany home and you don’t know what that entails. It’s nerve-wracking enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do can add another level of anxiety. Not to worry! Roland J. Down Service Experts is here to fill you in on the standard A/C system repair process so you will be ready when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to check it to verify that it’s not just a thermostat settings issue. The service tech will verify the thermostat is programmed to cool and then decrease the temperature to see if that will trigger the air conditioning system. A flawed or incorrectly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the AC system. Like a doctor, the technician will commence their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioning system that isn’t functioning properly, and it’s up the repairman to inspect all the possible reasons starting from the most common issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will likely check the air filter to confirm it’s not clogged or requires replacing. They will check the air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your air conditioner is right for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioner technician has pinpointed the issue, he should explain all your options. The discussion will generally start with the repairman explaining what the trouble is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The service tech will then go into your options, which will include replacing the part and fixing the issue, but may also include upgrading parts of the air conditioner, the AC itself, or your entire HVAC system. In some cases, it may make more sense to invest in a complete new HVAC system, particularly if the A/C system is past its prime, or likely to break down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The repairman will discuss how much time, effort, and cost it will take to resolve the problem.

The repairman may at this point explain what could have prevented the issue or part failure and how to prevent a future problem from happening. This typically includes seasonal maintenance, which not only helps prevent an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioner repair companies will offer a yearly maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the trouble. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts required and schedule your new appointment to repair your A/C system. Or, if the necessary part is already available on their van, they will begin the air conditioner repair work with your approval.

Remember that throughout Albany your system is in good hands with Roland J. Down Service Experts . Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your A/C system repair, give us a call around the clock at 518-417-2938 and we’ll be happy to explain the process.

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