Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and maybe even fix the issue on your own. While challenging problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find the root of the problem and maybe even resolve the issue on your own. While complex repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and solve concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. At times, a tripped breaker can keep the heat pump from working properly. 
  • Assess airflow and filters: Poor airflow caused by clogged filters, blocked vents or other obstructions can result in inefficient operation. Exchange dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Look over the outdoor unit: Check the outdoor unit and condenser for waste, dirt or vegetation that might be limiting airflow. Remove any items that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump problems can be simply solved by homeowners, sometimes it’s better to reach out to a professional for support. For instance, if you have uncertainties about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for numerous reasons that require technical know-how, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it repaired by a knowledgeable professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem accurately and quickly make the necessary repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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