Keep Your Residents Comfortable with Our Advantage Program
You work hard as a property manager and deserve a major Advantage. That’s why we’ve drafted the Service Experts Advantage Program™ to take work off your hands. You can keep your residents comfortable by letting us keep them comfortable.
For no money down and one low monthly fee, we’ll install new heating and cooling systems and water heaters across your community. We’ll also perform seasonal maintenance and repairs at no additional charge.
You won’t have to think about fielding service requests since your residents can contact us directly. Our team of licensed and experienced professionals is always ready to help your community throughout the year.
These are just a few reasons why you’ll appreciate our Advantage Program for multifamily residences and gated communities. But the benefits don’t finish there. Oftentimes you can get immediate new equipment rebates from your utility company. That’s money right back in your pocket!
With our Buy Back Program, you can get the same great benefits and coverage on your existing HVAC and water heater equipment. We’ll issue payment to you and infuse capital into your business.
Here are other reasons why partnering with us through the Advantage Program is a saavy move for your property.
Save Thousands on Installation Costs
As an Advantage Program member, your monthly fee includes everything involved with installing new heating, cooling and water heating equipment.
- Air conditioners
- Air handlers
- Heat pumps and ductless mini-splits
- Furnaces and boilers
- Water heaters and water treatment
- Package units
- PTAC or space heaters
- Rooftop units
There’s no down payment, up-front purchase costs or installation fees. There’s no impact to your debt-to-income ratio. And you’ll be able to swap heating and cooling from capital expenditures to operating expenditures while maximizing tax deductions.
If ownership changes, it’s no trouble. Your coverage is totally transferrable to the new owner.
Installation, Repairs and Maintenance Are All Covered
Advantage Program members don’t spend anything extra other than one low monthly fee. You’ll be able to easily budget heating, cooling and water expenses, because there are no hidden fees or monthly rate increases over the term.
Not to mention, your residents will have access to the best service from our ACE-certified technicians. Our Experts have gone through extensive education to receive the highest accreditation in our industry. They’re background checked and well-known for their expertise, attention to detail and courteous customer service.
Your residents will have all-inclusive, worry-free comfort while you’ll benefit from:
- No trip charges or diagnostic fees
- No repair costs for parts or labor
- No-cost 24/7 emergency service
- Included annual maintenance and air filters
These savings can really add up as time passes. Here are some of the most popular repairs we do. As a valued Advantage Program member, you won’t pay a dime extra for repairs or parts:
- Standard blower motor—$0 member | $650 nonmember
- Dual capacitor—$0 member | $273 nonmember
- Outdoor fan motor—$0 member | $738 nonmember
- Clean condensate pan and drain line—$0 member | $121 nonmember
- Trip charge—$0 member | $99 nonmember
- Air filter—$0 member | cost varies for nonmember based on filter type
We’ll track all your maintenance, safety checks and filter scheduling so you have even less to stay on top of. If you already use your own maintenance staff, we can make particular arrangements for repair and maintenance services.
Jump the Line with 24/7 Priority Service
Our Advantage Program members are our highest priority. When your residents need emergency repairs, they’ll be able to skip the wait with included priority service, even if it’s a hectic night, weekend or holiday. Our Experts are standing by 24/7/365 to keep your community comfortable. And you won’t need to pay for trip or overtime charges—ever!
Who We Are
Roland J. Down Service Experts has been a trustworthy name in home comfort for years. We’re North America’s largest home and commercial services company and the foremost provider of heating and cooling and water heating systems.
We proudly develop innovative and energy-efficient solutions designed to benefit property managers like you. In fact, more than 1.9 million customers, including thousands of property managers, already count on our Advantage Program, which is sponsored by Brookfield Asset Management.
With a wide service network of more than 4,000 company technicians, installers and plumbers across 29 states, Roland J. Down Service Experts is large enough to handle all your needs and small enough to worry about your bottom line and your residents’ comfort.
Our Business Comfort Guarantee to You
At Roland J. Down Service Experts , we’re committed to always raising the bar. Selecting an HVAC partner is a decision that will impact you and your residents for years to come. Our Business Comfort Guarantee is our written commitment to offering exceptional service, giving you the assurance that you have selected the right partner.
Design and Engineering Excellence Guarantee
We will make sure the mechanical system is correctly sized for you residents’ heating, cooling and water heating needs. If our opinion does not meet your site-specific requirements, we will make the needed modifications for no added charge.
The price we quote is the price you pay. Our Price Guarantee helps protect you from any additional installation costs related to your heating, cooling or water heating system.
We are devoted to overseeing our work in an environmentally sustainable way by recycling as many items as possible, including metal, circuit boards, cardboard and batteries. Our goal is to keep as much waste as possible out of landfills.
Property Protection and Client Respect
Our installers will respect and look after your property while in your community.
Enroll Now to Enjoy Member Benefits Immediately
Heating, cooling and water heaters can be a headache in multifamily and gated communities. When you’re an Advantage Program member, we’ll take care of all of it, including installation, repairs, maintenance and even scheduling. That way, you can focus on more important things while improving your bottom line. Now that’s peace of mind! Give us a call at 518-417-2938 today to get started.
*For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.